Automated Logging of Customer and Case Activities
Checklynx automatically logs every change made to customer data and cases, including status updates, results allowlisted, team member assignments, and any notes or updates added by your team. This comprehensive audit trail ensures you have a complete record of all actions taken.
Track Status Changes and Case Progress
Every status change, from case creation to closure, is logged and time-stamped, giving you a detailed view of each case’s lifecycle. With clear progress tracking, you can monitor risk levels, assignments, and actions taken by team members.
Real-Time Audit Data Displayed for Compliance
All audit logs are available in the portal, allowing you to quickly view customer edits, case updates, results, and team member actions. This ensures your compliance team has full visibility into ongoing activities without needing to generate separate reports.
